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  1. Ryde Support
  2. Driver

Driver

General Enquiry

  • Driver Performance and Community Standards
  • My rider made a mess.
  • How do I sign up as a Ryde driver?
  • Can I pick up Riders with children?
  • Service fee
  • I was involved in an accident. What should I do?
See all 28 articles

RydeX/XL/EXEC

  • Which car models are eligible for RydeEXEC?

RydePOOL/FLASH/PET

  • What is the difference between RydePOOL, RydeFLASH, RydePET, and RydeX?
  • RydePOOL/FLASH/PET: How many carpool trips can I offer a day?
  • RydePOOL: Can I pick up multiple people in a single trip?
  • RydePOOL/FLASH: Why are my fares so low?
  • RydePET: What type of animals are allowed on RydePET?

RydeSEND

  • How can I register to be a delivery driver?
  • What kind of vehicle does Ryde accept?
  • Why should I deposit $100 in advance to accept a delivery request?
  • Can I request a refund of my deposit?
  • Why can I pay a security deposit only by credit card or Apple Pay?
  • Is there a limit for deliveries?
See all 15 articles

RydeHIRE

  • Are ERP charges and parking fees included in the hourly rate?
  • What if the rider exceeds the booking duration?
  • How do I receive payment for RydeHIRE?

RydeTAXI

  • What are the booking fees?

Shell Fleet Card

  • What is the Shell discount?
  • How do I apply for the Shell Fleet Card?
  • How do I use the Shell Fleet Card?
  • How do the GIRO deductions work?
Ryde Support