Driver

RydeLUXE

• What if the rider made a mess? Will I be able to claim $70 as per normal or can I claim more?
• RydeLUXE: Can I pick up a rider with children?
• Is the commission same as RydeEXEC?
• I am currently a RydeEXEC Driver. Will I still be able to take RydeEXEC jobs?
• What are the vehicles eligible for RydeLUXE?
• My vehicle is rented, can I be a RydeLUXE driver?

See all 8 articles

General Enquiry

• Driver Performance and Community Standards
• My rider made a mess.
• How do I sign up as a Ryde driver?
• Can I pick up Riders with children?
• Service fee
• I was involved in an accident. What should I do?

See all 27 articles

RydeX/XL

• Which car models are eligible for RydeEXEC?

RydePOOL/FLASH/PET

• What is the difference between RydePOOL, RydeFLASH, RydePET, and RydeX?
• RydePOOL/FLASH/PET: How many carpool trips can I offer a day?
• RydePOOL: Can I pick up multiple people in a single trip?
• RydePOOL/FLASH: Why are my fares so low?
• RydePET: What type of animals are allowed on RydePET?

RydeSEND

• How can I register to be a delivery driver?
• What kind of vehicle does Ryde accept?
• Why should I deposit $100 in advance to accept a delivery request?
• Can I request a refund of my deposit?
• Why can I pay a security deposit only by credit card or Apple Pay?
• Is there a limit for deliveries?

See all 15 articles

RydeHIRE

• Are ERP charges and parking fees included in the hourly rate?
• What if the rider exceeds the booking duration?
• How do I receive payment for RydeHIRE?

RydeTAXI

• What are the booking fees?

Shell Fleet Card

• What is the Shell discount?
• How do I use the Shell Fleet Card?