Driver
Work Injury Compensation Act (WICA)
IRAS
- When is the income tax filing period?
- How do I file my income tax return?
- What if my actual income is different from the pre-filled amount?
- Do I need to declare other sources of income?
- How do I check the status of my filing?
- Do I need to file an income tax return if my total income is below $22,000?
Understanding Platform Worker CPF Contribution
- CPF Earnings Screen
- Who is a Platform Worker?
- Do CPF rules apply to part-time drivers?
- CPF Contributions Calculation
- Allocation of CPF Contributions
- When Will Ryde Submit Your CPF Contributions?
Popular Topics
- Why drive with Ryde?
- Ryde Education Merit Award 2024
- How do I start driving with 0% Commission?
- How do I sign up as a Ryde driver?
- How does driving with Ryde compare with other driver opportunities?
- What is Ryde's Commitment to our Driver-Partners?
Safety & Emergency
0% Service Fee
Carpooling
Accepting a Ryde
- Understanding Pick-Up Distance and Fare Calculation
- How to accept destination change requests
- What is the difference between RydePOOL, RydeFLASH, RydePET and RydeX?
- Seat & Bulky items capacity
- Handling Trips with the Visually Impaired and their Guide Dogs
- Can I pick up Riders with children?
Wallet & Cashout
- Why is my instant cashout has been disabled or suspended?
- I did not receive my cashout
- Earnings and Wallet
- Instant Cash Out vs Standard Cash Out
- Daily Bank Maintenance
- How to use wallet?
Fares & Charges
- Cancellation and Waiting Time Policy
- I wish to make an appeal
- Can I charge an extra fee for bulky items or a wheelchair?
- Are surcharges included in the base fee?
- How do I charge the Cancellation or Waiting Time Fee if the Rider pays by Cash?
- What if I forgot to key in the Waiting Time Fee?
Ryde Experience
- I completed a trip without picking up the rider
- I would like to provide feedback about my rider
- Report issue with pick-up & drop-off location
- Fare Evasion
- Am I required to follow the suggested route by the rider?
- What if my Rider rates me poorly because of the Cancellation or Waiting Time Fee?
Driver Bonus
Ryde Account & Privacy
- What is Ryde's Commitment to our Driver-Partners?
- Ratings and Reviews Moderation Policy
- Why is my account disabled?
- What is a processing fee?
- I would like to request for my driver statement
- What should I do if I encounter a problem/error/blank page on Ryde App?
Driver Community Guidelines
RydePET
RydeXL
RydeSEND
- How do I register to be a RydeSEND driver?
- What can I deliver?
- What do I need to do when I receive cakes/pastry as a delivery item?
- I am fulfilling an existing RydeSEND trip. Can I accept another RydeSEND trip?
- Why do I need to make a $100 deposit to accept a RydeSEND request?
- Can I request a refund of my RydeSEND deposit?