Fares & Charges
- Understanding Driver Fares and Charges
- What is Net Fare?
- Cancellation and Waiting Time Policy
- I wish to make an appeal
- Can I charge an extra fee for bulky items or a wheelchair?
- Are surcharges included in the base fee?
- How do I charge the Cancellation or Waiting Time Fee if the Rider pays by Cash?
- What if I forgot to add in the Waiting Time Fee?
- How Does the Waiting Fee Work?
- How Does the Cancellation Fee Work?
- Service Fee
- How are the trip fares calculated?
- Which trips do I need to include ERP?
- How to add ERP to my trip fare?
- How do I collect payment from my pickups?