Frequently Asked Questions
- When is the income tax filing period?
- Why drive with Ryde?
- Ryde Education Merit Award 2024
- How do I start driving with 0% Commission?
- How do I sign up as a Ryde driver?
- How does driving with Ryde compare with other driver opportunities?
- What is Ryde's Commitment to our Driver-Partners?
- I wish to make an appeal
- What is a processing fee?
- Why is my account disabled?
- Unique Trip Count
- Ratings and Reviews Moderation Policy
- Driver Performance and Community Standards
- Why is my instant cashout has been disabled or suspended?
- Cancellation and Waiting Time Policy
- How do I key in the Waiting Time Fee?
- How do I contact Ryde
- Instant Cash-out vs Standard Cash-out
- What is the difference between RydePOOL, RydeFLASH, RydePET and RydeX?
- I lost my item.
- What is Ryde+ and how can I use it?
- Can I bring along bulky items? Eg. Wheelchair, luggage, etc.
- What is Ryde+ and how can I use it?
- Ryde+ Terms and Conditions
- How does the subscription cycle work?
- Can I use my RydeCoins for my next trip to be entitled to cashback?
- Seat & Bulky items capacity
- I made a mess in my driver's vehicle.
- I lost my item.
- My pet soiled the driver's vehicle.
- How do I make a RydeX booking?