Frequently Asked Questions

• Cancellation and Waiting Time Policy Statement
• Driver Performance and Community Standards
• My rider made a mess.
• How do I sign up as a Ryde driver?
• Can I pick up Riders with children?
• Cancellation and Waiting Time Policy Statement
• I lost my item.
• I made a mess in my driver's vehicle.
• How do I sign up as a Ryde rider?
• Can I bring along bulky items? Eg. Wheelchair, luggage, etc.
• How do I make a RydeX booking?
• RydePET: My pet soiled the driver's vehicle.