Frequently Asked Questions
- Are ERP charges and parking fees included in the hourly rate?
- What if I exceed the booking duration?
- How do I make payment for RydeHIRE?
- Why is my cashback not credited to my RydePay Coins?
- How do I update my contact details?
- How do I make a RydeX booking?
- How do I sign up as a Ryde rider?
- Do I need to pay ERP charges?
- How do I make carpool experience more enjoyable as a rider?
- Driver Performance and Community Standards
- How to accept On-Demand PING Trip request?
- How do I sign up as a Ryde driver?
- How do I find a match? Can I choose my Ryde riders?
- How many RydePOOL trips can I offer a day?
- Can I pick up multiple people in a single trip?
- How to use RydeWallet?