Frequently Asked Questions

• How do I sign up as a Ryde driver?
• Ratings and Reviews Moderation Policy
• Can I pick up Riders with children?
• How do I share my test results with Ryde?
• Weekly declaration of A.R.T results
• Cancellation and Waiting Time Policy Statement
• Driver Performance and Community Standards
• My rider made a mess.
• What is Ryde+ and how can I use it?
• Terms and Conditions
• How do I sign up as a Ryde rider?
• Cancellation and Waiting Time Policy Statement
• I lost my item.
• I made a mess in my driver's vehicle.
• Can I bring along bulky items? Eg. Wheelchair, luggage, etc.
• How do I make a RydeX booking?
• RydePET: My pet soiled the driver's vehicle.