FAQ
RydeHIRE
RydeX/XL/EXEC
RydePOOL/RydePET
- How do I sign up as a Ryde rider?
- What is the difference between RydePOOL Per Pax, RydePOOL Per Trip, RydePET, and RydeX?
- Do I need to pay ERP charges?
- How do I make carpool experience more enjoyable as a rider?
- RydePet: Is there insurance coverage for the animal on board?
- RydePet: What type of animals are allowed on RydePet?
RydeSEND
- What is RydeSEND operating hours?
- What can I send?
- What if my items are larger than Ryde's size criteria, what should I do?
- Where does Ryde deliver to?
- Are there any restricted item for RydeSEND delivery?
- How do I make payment for the delivery?
Driver's Guide
- Driver Performance and Community Standards
- How to accept On-Demand PING Trip request?
- How do I sign up as a Ryde driver?
- How do I find a match? Can I choose my Ryde riders?
- How many RydePOOL trips can I offer a day?
- Can I pick up multiple people in a single trip?