Rider
General Enquiry
- I lost my item.
- I made a mess in my driver's vehicle.
- How do I sign up as a Ryde rider?
- Can I bring along bulky items or a wheelchair?
- I was involved in an accident. What should I do?
- Is there any insurance coverage in the event of an accident?
RydeX/XL/EXEC
RydePOOL/FLASH/PET
- RydePET: My pet soiled the driver's vehicle.
- What is the difference between RydePOOL, RydeFLASH, RydePET, and RydeX?
- RydePOOL/FLASH: Will I be sharing my carpool trip with other riders?
- RydePOOL/FLASH: How do I make a RydePOOL trip request?
- RydePET: Is there insurance coverage for the animal on board?
- RydePET: What type of animals are allowed on RydePET?
RydeSEND
- What are RydeSEND operating hours?
- What can I send?
- What if my items are larger than Ryde's size criteria, what should I do?
- Where does Ryde deliver to?
- Are there any restricted items for RydeSEND delivery?
- How do I make payment for the delivery?