The driver was rude and/or made me feel unsafe.
We feel your concern about such an experience. Our driver partners are required to maintain a high standard of professional service including being respectful and polite. As an open peer-to-peer platform, in order to better manage the community, members are able to provide ratings and honest reviews based on their experience. Riders are able to view drivers' ratings and reviews prior to confirming a trip. Our system automatically suspends drivers/riders who fall below a certain threshold. In the worst scenarios, drivers will be permanently banned. To report the driver, do send us a ticket via Rydehelp on your app to let us know the details.
The driver drove dangerously.
Ryde is committed to safe rides for everyone. If you feel that your driver was unsafe or distracted at any time during your trip, please do let us know.