Riders are advised to cancel the trip request if they are not able to take the trip. If you have been charged for a trip that you have not taken, kindly share the details with us to investigate the matter.
Articles in this section
- I lost my item.
- What should I do if I encounter a problem/error/blank page on Ryde App?
- I would like to provide feedback about my driver
- Driver completed the trip without picking me up
- Report issue with pick-up & drop-off location
- I forgot to pay for my trip.
- I would like to give more tips
- Issue with tracking the driver
- My Ryde driver came in a different car from the one in his/her profile.
- Can driver terminate a ride after trip started ?