We’re sorry that your booking hasn’t been accepted yet! Please be assured that you haven’t been charged.
This may happen for the following reasons:
- There is high demand in your area at the time of booking
- This usually happens during peak hours; yet be assured we'll alert drivers nearby to come around.
- Other passengers may also have opted for your selected service type
- It is raining heavily
- If there is bad weather causing poor traffic conditions, it may be likely that our drivers are unable to accept rides at that moment.
- Your internet connection may be unstable
- We may not be able to process your booking request if the internet connection is poor.