RydeSEND
- How do I submit a claim?
- What is RydeSEND Guarantee?
- What are RydeSEND operating hours?
- What can I send?
- What if my items are larger than Ryde's size criteria, what should I do?
- Where does Ryde deliver to?
- Are there any restricted items for RydeSEND delivery?
- How can I place a delivery order?
- How long will it take for my parcel to reach me/my receiver?
- Can I choose my favorite driver?
- How are the delivery fees calculated?
- Do I need to pay ERP charges and parking costs?
- Can I modify my order details after confirming my order?
- When I cancel my order, will I be charged a cancellation fee?
- Can I share my order details with others?
- How can I make sure that my items are being delivered to an address where I entered?
- Can I ask a driver to come to the door to pick up or drop off my items?
- If no one can receive my items at drop-off point, can I ask the driver to return my items?
- If my items suffered some damages or were lost during delivery, how can I claim for compensation?
- Driver left my items at the door and my item was lost. Can I claim for compensation?
- If I can receive compensation, how am I paid?
- Help: If I have a complaint about my delivery experience, how can I make a complaint to Ryde?