RydeSEND
- What is RydeSEND operating hours?
- What can I send?
- What if my items are larger than Ryde's size criteria, what should I do?
- Where does Ryde deliver to?
- Are there any restricted item for RydeSEND delivery?
- How do I make payment for the delivery?
- How can I place a delivery order?
- How long will it take for my parcel to reach me/my receiver?
- Can I choose my favorite driver?
- How are the delivery fees calculated?
- Do I need to pay ERP charges and parking costs?
- Can I modify my order details after confirming my order?
- When I cancel my order, will I be charged a cancellation fee?
- Can I share my order details with others?
- How can I make sure that my items are being delivered to an address where I entered?
- Can I ask a driver to come to the door to pick up or drop off my items?
- If no one can receive my items at drop-off point, can I ask a driver to return my items?
- Is there insurance coverage on my delivery?
- If my items suffered some damages or were lost during delivery, how can I claim for compensation?
- Driver left my items at the door and my item was lost. Can I claim for compensation?
- If I can receive compensation, how can I be paid?
- If I have a complaint about my past delivery, how can I make a complaint to Ryde?
- How can I register to be a delivery driver?
- What kind of vehicle does Ryde accept?
- If I need to compensate for damages or loss of items, how will Ryde charge me?
- If I want to make a complaint about my delivery experience, what should I do?
- What should I do if an intended recipient is not contactable?
- What should I do if users/senders are not contactable?
- Should I pay parking cost if I need to park a car to pick up and drop off delivery items?
- How does the sender pay me?