Charged for an incomplete delivery: The driver did not pick up my item
The sender is advised to cancel the delivery request if you do not wish to send the items before the driver picks up your item. If you have been charged for delivery that is not completed, do share the details with us.
I mistakenly paid my driver cash for this delivery
We regret to hear that you made an unintentional mistake on this trip. We are only able to process refunds due to system errors. For your case, we encourage you to reach out to your driver directly to make payment arrangements via RydeChat or a phone call on the Trip Details page. If you require further assistance to contact your driver, do let us know.