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  1. Ryde Support
  2. Rider
  3. Fares and Charges

Fares and Charges

  • Understanding the Fare Structure
  • Baby and Child seat
  • Waiting Fee Waiver Request
  • Cancellation and Waiting Fee
  • I was overcharged for ERP/toll
  • Platform & Transaction Fees
  • Sentosa Entrance Fee
  • Jurong Island Entry Pass
  • Cancellation Fee Waiver Request
  • Do I need to pay an extra fee for my bulky items or wheelchair?
  • Are surcharges included in the base fee?
  • How am I charged under the Policy if I am paying my fare by Cash?
  • Does the Cancellation Policy apply to all Ryde services?
  • Why am I charged for a Waiting Time Fee?
  • Will I be charged for cancelling a ride?
  • Do I need to pay ERP charges?
  • How can I pay my Ryde driver?
  • How do I use RydeCoins?
  • I forgot to pay for my trip.
  • I would like to give more tips
Ryde Support
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