Drivers are required to tap on the $5* Waiting Time Fee button upon Drop-off (if applicable).
Articles in this section
- Cancellation and Waiting Time Policy
- I wish to make an appeal
- Can I charge an extra fee for bulky items or a wheelchair?
- Are surcharges included in the base fee?
- How do I charge the Cancellation or Waiting Time Fee if the Rider pays by Cash?
- What if I forgot to key in the Waiting Time Fee?
- How do I key in the Waiting Time Fee?
- How do I key in the Cancellation Fee?
- Service Fee
- How are the trip fares calculated?