Ryde will not be held accountable for the reimbursement of waiting time fees. Drivers are advised to tap on the waiting time fee toggle upon drop-off as we are unable to charge the rider once the trip is completed.
Articles in this section
- Cancellation and Waiting Time Policy
- I wish to make an appeal
- Can I charge an extra fee for bulky items or a wheelchair?
- Are surcharges included in the base fee?
- How do I charge the Cancellation or Waiting Time Fee if the Rider pays by Cash?
- What if I forgot to key in the Waiting Time Fee?
- How do I key in the Waiting Time Fee?
- How do I key in the Cancellation Fee?
- Service Fee
- How are the trip fares calculated?