Articles in this section

• Cancellation and Waiting Time Policy
• I wish to make an appeal
• Can I charge an extra fee for bulky items or a wheelchair?
• Are surcharges included in the base fee?
• How do I charge the Cancellation or Waiting Time Fee if the Rider pays by Cash?
• What if I forgot to key in the Waiting Time Fee?
• How do I key in the Waiting Time Fee?
• How do I key in the Cancellation Fee?
• Service Fee
• How are the trip fares calculated?