The pickup or drop-off location on the APP is incorrect or inaccurate
Please report to us with a screenshot.
The pickup or drop-off location is not updated
Please report to us with a screenshot.
Articles in this section
- I lost my item.
- Driver profile did not match on app
- What should I do if I encounter a problem/error/blank page on Ryde App?
- I would like to provide feedback about my driver
- Driver completed the trip without picking me up
- Report issue with pick-up & drop-off location
- Issue with tracking the driver
- My Ryde driver came in a different car from the one in his/her profile.
- Can driver terminate a ride after trip started ?
- My Ryde driver is uncontactable. What should I do?