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  1. Ryde Support
  2. Rider
  3. Fares and Charges

Fares and Charges

  • Why does the hold amount reflected differ from the actual trip fare?
  • Sentosa Entrance Fee
  • Cancellation and Waiting Fee
  • Platform Fee
  • Why does the hold amount reflected differ from the actual trip fare?
  • Cancellation Fee Waiver Request
  • Do I need to pay an extra fee for my bulky items or wheelchair?
  • Are surcharges included in the base fee?
  • How am I charged under the Policy if I am paying my fare by Cash?
  • Does the Cancellation Policy apply to all Ryde services?
  • Why am I charged for a Waiting Time Fee?
  • Will I be charged for cancelling a ride?
  • Do I need to pay ERP charges?
  • How can I pay my Ryde driver?
  • How do I use RydeCoins?
Ryde Support