Driver's Guide
- Driver Performance and Community Standards
- How to accept On-Demand PING Trip request?
- How do I sign up as a Ryde driver?
- How do I find a match? Can I choose my Ryde riders?
- How many RydePOOL trips can I offer a day?
- Can I pick up multiple people in a single trip?
- How to use RydeWallet?
- Ryde Education Help Guide
- What if I have an In-Vehicle Recording Device (IVRD)?
- What is the Shell discount?
- How do I apply for the Shell Fleet Card?
- How do I use the Shell Fleet Card?
- How do the GIRO deductions work?
- How long can I keep the Shell Fleet Card?
- Service fee
- Account Suspended
- Can I request for an advance cash out?
- What should I know as a Ryde driver?
- Is carpooling with Ryde legal?
- What is the difference between RydePOOL Per Pax, RydeFLASH, RydePET, and RydeX?
- Why should I use Ryde?
- What about extra charges like tolls and ERP?
- How can I cancel my offer?
- How do I collect payment from my pickups?
- Who bears financial costs in the event of an accident?
- What are the penalties for cancellation ?
- How do I complete the trip in the Ryde app?
- I am unable to contact my rider. The rider did not turn up. What should I do?
- How can I update my vehicle details?
- How can I view my upcoming and/or past trips?