What if the driver appears in a different vehicle other than Alphard or Vellfire? Please submit your feedback to us via RydeHELP or email us at support@rydesharing.com with pictures of your concern. Related articles What if the vehicle does not meet my expectation? What is RydeLUXE? RydeLUXE: Can I book if I have children? When will RydeLUXE come into effect? What is the difference between RydePOOL, RydeFLASH, RydePET, and RydeX?