My rider made a mess.
Rider is travelling with bulky items or a wheelchair, but there is no space in my vehicle/car boot?
Can I charge an extra fee for bulky items or a wheelchair?
I am unable to contact my rider. The rider did not turn up. What should I do?
I found an item.

Can I charge an extra fee for bulky items or a wheelchair?

Please note that as of 18 November 2021, there will be no surcharge for bulky items. We recommend that you accept the trip only if your vehicle has enough additional space.

Articles in this section

Related articles