A 'hold amount' refers to the temporary hold we place on your card or Ryde wallet, which acts to reserve funds for a future payment transaction. This amount includes an estimation of the toll charges* based on the fastest calculated route, as well as a $5 Waiting Time or Cancellation Fee for card payments.
- Payments by RydeCoins: Hold amount = Trip Fare
- Payments by card: Hold amount = Trip Fare + ERP(Estimated) + $5 Waiting Time/Cancellation Fee
The amount charged will be reverted back to your bank account or Ryde wallet if the trip is not completed.