A 'hold amount' refer to the temporary hold we place on your card or Ryde wallet, which act to reserve funds for a future payment transaction. This amount includes an estimation of the toll charges* based on the fastest calculated route, as well as a $5 Waiting Time or Cancellation Fee for card payments.
- Payments by RydeCoins : Hold amount = Trip Fare
- Payments by card: Hold amount = Trip Fare + ERP(Estimated) + $5 Waiting Time/Cancellation Fee
The amount charged will be reverted back to your bank account or Ryde wallet if the trip is not completed.
*Does not apply to RydePOOL trips as toll charges are included in the trip fare