How is the pick-up distance displayed in the Ryde app calculated?
The pick-up distance displayed in the Ryde app is calculated using the straight-line method. We do not reference or integrate third-party platforms, such as Waze, for this calculation.
Why is the straight-line distance shown to drivers?
The pick-up distance serves as a reference to help drivers evaluate the proximity of a booking and decide whether to accept it based on a straight-line distance.
Does the pick-up distance affect the trip fare?
No, the pick-up distance does not impact trip fare calculation. Fares are determined based on the distance between the pickup and drop-off locations, ensuring fairness and transparency for both riders and drivers.