Can I ask a driver to come to the door to pick up or drop off my items? Yes you can. To request pickup and dropoff at the door, please specify your floor and unit number in your order. Related articles If no one can receive my items at drop-off point, can I ask the driver to return my items? Driver left my items at the door and my item was lost. Can I claim for compensation? What kind of vehicle does Ryde accept? Is there insurance coverage on my delivery? How does the sender pay me?