We are sorry about your negative experience with us. Please share your feedback with us via RydeHELP or via email at firstname.lastname@example.org
To give feedback via RydeHELP:
- Go to Trips.
- Tap on Past.
- Select the trips that you want to feedback on.
- Go to Help and select from the available topics.
- Fill out the feedback form as applicable.
Our customer excellence team will strive to respond to you within 2-3 working days.