In the event your claim for compensation satisfies the conditions specified in our Terms of Use, we will offer you two refund options.
- If you paid by RydePay Coins, you will receive a refund by RydePay Coins as well. You will receive 100% of the amount as compensation.
- If you paid by Credit Card, the fare will be refunded back to your Credit Card. Please note that a processing fee will be applicable to your credit card wherever necessary.