You can negotiate directly with drivers and ask them to return your items. In such a case, Ryde recommends that you pay additional fees to drivers to compensate for the return cost, which should be 75% of the delivery fees.
However please take note that this arrangement is solely made between senders and drivers. Ryde will not take any responsibility for these private arrangements.
If drivers cannot accept your return trip request for any reasons, they will leave your items at the drop-off point and complete your delivery order.
Drivers will be encouraged to call the receiver at least twice and wait for at least 10 minutes at the drop-off point to complete delivery order. However, if the receiver is still uncontactable, drivers will be allowed to leave your items at the drop-off point at the sender's risk for any damages or loss.