Try to contact the rider by SMS or phone. If the rider still cannot be reached, you may need to cancel the trip.
Articles in this section
- Driver Performance and Community Standards
- How to accept On-Demand PING Trip request?
- How do I sign up as a Ryde driver?
- How do I find a match? Can I choose my Ryde riders?
- How many RydePOOL trips can I offer a day?
- Can I pick up multiple people in a single trip?
- How to use RydeWallet?
- Ryde Education Help Guide
- What if I have an In-Vehicle Recording Device (IVRD)?
- What is the Shell discount?