There is no fees or penalty imposed for cancelled trips. However, do note that your profile will be flagged in our system should there be frequent cancellations. We encourage riders to commit to their requests.
Articles in this section
- How do I sign up as a Ryde rider?
- Do I need to pay ERP charges?
- How do I make carpool experience more enjoyable as a rider?
- RydePet: Is there insurance coverage for the animal on board?
- RydePet: What type of animals are allowed on RydePet?
- How to get a car insurance quote?
- How do I use RydePay Coins?
- Is carpool legal?
- Why should I use Ryde?
- Is Ryde safe to use?